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Author Archives: knowledge4lawyers
Free LinkedIn Checklist
Are you happy with your LinkedIn profile? If not, make sure you’ve covered all areas with a handy, free 15-step checklist to download. http://eepurl.com/zyYXP And for more help and advice, visit TheKnowledgeBusiness Do you want an occasional (approx monthly) … Continue reading
LinkedIn for lawyers
Did you join LinkedIn a while ago, fill in a basic profile, link to some colleagues and friends, join a group and then stop, wondering what to do next? Do you want to learn how Clarke Willmott wins business with … Continue reading
Posted in Events, social media, Training and learning
Tagged knowledge-sharing, learning, LinkedIn, social media, training
2 Comments
Process design and mapping 101 for lawyers
1. What is process design? Process design is the activity which shapes the form of the services that a law firm delivers to its clients, in accordance with their strategy, and the process that produces them. 2.What is process mapping? … Continue reading
LinkedIn Masterclass
The next Knowledge Network West meeting will be a LinkedIn Masterclass, looking at using LinkedIn for knowledge-sharing – connecting with experts in your field of expertise, collaborating and sharing knowledge with them – and using it to build your personal … Continue reading
How are your New Year resolutions going?
It’s been a couple of weeks now since 2013 began. Are you still keeping your resolutions? If not, why do you think they have fallen by the wayside? I’m not going to jinx my resolutions by discussing them here, but … Continue reading
Review of Knowledge Management Handbook
A review of my KM Handbook for the Law Society, is now available here. “Down-to-earth advice” “Readable, easy to follow and practical” “This title has real repeat visit value” “Golden nuggets of advice” Learn more about “Knowledge Management Handbook” here … Continue reading
Posted in KM, SMFs, Strategy, Training and learning
Tagged books, business strategy, future, KM, knowledge management, law firm, measurement, practical guide, Strategy, top tips
1 Comment
Personal After Action Learning …
After Action Learning (AAL) is a great way of learning, but many law firms struggle to implement these systems, which often degenerate into a form-filling/box-ticking exercise, with little reflection or learning and even less high level analysis and dissemination. There … Continue reading
What is the return for bespoke knowledge-based marketing?
Bespoke knowledge-based marketing, where a client gets personally tailored updates rather than a mass newsletter mailing, seems to be topic-du-jour at the moment. I think it would be really interesting to know more about the levels of increased sales, improved … Continue reading
Posted in Client-facing KM, Strategy
Tagged business strategy, Butterworths conference, client-facing KM, future, marketing, measurement, promotions, research, Strategy
1 Comment
Do something to improve knowledge-sharing… do anything… just do something.
When I started my knowledge-sharing group in 2008, one of the first topics members wanted to discuss was “top tips for improving knowledge-sharing”. After the discussion had been going for a while, one of the members said how interesting it … Continue reading
Social media for PSLs
I spoke at last Thursday’s Butterworths conference on Knowledge Management on the topic of using social media within knowledge teams in law firms, particularly to enable them to share knowledge on knowledge management and how to do their jobs better. … Continue reading
Knowledge for Lawyers 