Looking forward to the CILIP K&IM group’s annual virtual awards in November.

I find connections which are outside my usual sphere are often the most useful for stimulating innovative thoughts. Being part of the Knowledge Mobilisation Forum has been a great learning experience for a legal sector knowledge professional.
How do you bring some serendipity/randomness into your network? Not networking to sell, but networks inside your field of work for learning and community.
I’ve been a fan of the random coffee trial for a while now. And, when I can (usually around conferences and distant client meetings), I try to build in an in-person coffee for an on-line connection.
I’ve also previously written about “Happy to Chat benches”, which were an anti-loneliness project in Wales, but which I thought could be a useful tool inside organisations, along with lunch-fours, especially now that people are often hybrid office workers, so don’t see the same faces for coffee/lunch anymore.
Volunteering in our profession obviously serves a dual purpose, and professional groups like Women Lawyer’s Network, CILIP or Law Consultancy Network, or my own groups, Knowledge Network and Next Gen Partner Alliance, enable us to step outside our organisations for support and community.
What else works for you? How do you meet interesting people outside your usual network, but who are still relevant to your work? I’d love to hear.
This year we have several fascinating sessions lined up that promise to be informative and engaging for all participants:
If that line-up sounds interesting to you, consider joining the Knowledge Network. Membership provides access to a rich array of learning opportunities—members can take part in six learning events or workshops, engage in two Community Calls, and benefit from two coaching sessions each year. All events are conducted virtually, during UK lunchtimes. You also gain access to a private LinkedIn group for knowledge sharing, a 20% discount on my open training, booked via TheKnowledgeBusiness and Eventbrite (not IPI, Falconbury or MBL) and a Christmas in-person lunch in Bristol, UK.
Whether you are looking to enhance your individual knowledge management skills or seeking to foster a culture of collaboration within your organization, the Knowledge Network offers single, dual, and corporate memberships tailored to meet your needs.
Learn more here or get in touch for a chat to explore how Knowledge Network can help you advance in the field of knowledge management.
Thanks to Marc Geddes and Stephanie Barnes for inspiring keynotes at this year’s Knowledge Mobilisation Forum in Dundee, and to all the participants in a very interactive year.





I recently hosted a discussion for CILIP SW about what librarian and information professionals could do in their libraries to support Mental Health Awareness week.
This is the article that I wrote about our discussions, first published on CILIP SW’s blog.
Mental Health Awareness Week will take place from Monday 13 – Sunday 19 May 2024, with the theme, set by the Mental Health Foundation, as “Movement: moving for our mental health” so we recently held a Grab A Break virtual coffee meeting to share ideas about what libraries and librarians can do to get ready to support their staff and communities.
Mental Health support is becoming increasingly important in the UK, given that so many people are experiencing stress. The “Support for staff – Burnout” report, recently published, advises that 9 in 10 adults in the UK experienced high or extreme stress in the past year. You can read the report here https://euc7zxtct58.exactdn.com/wp-content/uploads/2024/01/19145241/Mental-Health-UK_The-Burnout-Report-2024.pdf . It looks at the causes of chronic stress and gives valuable advice on how to prevent burnout.
As library staff, we may have obligations as employers to help to prevent stress and burnout in our teams, as well as having the opportunity to share information with our users and wider community about how to improve their mental health and happiness.
Some of the ideas shared for libraries which would be fairly easy to implement were:
Some of the ideas shared which would need more planning were:
Lastly, other useful resources which would be helpful for planning MHA week promotions or general support for mental health were:
Hopefully some of these ideas are useful for you in preparing for Mental Health Awareness week in May. If you have other ideas, we’d love to hear from you in the comments below.
If you are interested in networking with Knowledge professionals, learning more about hot topics and identifying and working through your challenges with the support of experts, then Knowledge Network is for you.
What is the Knowledge Network?
Knowledge Network is a supportive and friendly group for those who work in Information, Knowledge and Learning in professional services firms, such as law firms.
It is run by me, Helene Russell of TheKnowledgeBusiness, and has been supporting KMers for more than a decade.
Currently all events, coaching and networking are delivered virtually.
What is included for 2024?
8x hour-long virtual meetings
Who is it for?
If you are interested in learning, information and knowledge and work for any kind of professional services organisation (or indeed any other kind of business) you will find it interesting and useful.
We have had a wide variety of members, including Heads of Knowledge, Heads of Information and Library, Information professionals at all levels, Knowledge Systems Managers, Professional Support and Knowledge Lawyers, and consultant lawyers. We’ve also had a variety of senior leaders come along to individual events of particular interest to them.
The majority of members are from the UK, but we also have members from Europe, US, India and the Channel Islands. Learning events are held in English and during UK / GMT lunchtimes, so as long as you can attend then (whatever time it is in your time-zone), you are welcome.
What topics do we cover?
In the past we’ve had events on AI and machine learning, governance and ISO 30401, design thinking for KM, after action reviews, social media for knowledge sharing, podcasting, promoting KM, new technologies, KM strategies, culture, motivations for sharing, intranets that work, GDPR, leadership and influencing, writing in plain English, mobile KM, international management challenges, change management and all kinds of topics.
We’ve heard from practitioners (legal, health, engineering, marketing and other sectors), consultants and academics.
We’ve heard from speakers from US, Canada, Europe and UK.
For 2024 our topics are:
How much does it cost?
£300 for one person/space for an annual subscription.
Two spaces within the same organisation are discounted to £500.
New – corporate membership £1,000 (up to 30 spaces (within single firm) at virtual events plus 10 coaching sessions)
How do I book?
Email me for an invoice. It’s that simple.
helenerussell@theknowledgebusiness.co.uk