Monthly Archives: July 2016

3 practical techniques to improve your creativity.

“Creativity” is not just about art and crafts. The law can be an incredibly creative and innovative profession. As part of my series on learning and knowledge creation (to help you with the new CPD/continuing competence regime) I’m looking at … Continue reading

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The new illiterate …


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How do we learn?

Learning seems to be on everyone’s agenda at the moment, as many law firms are wondering what to do about the new continuing competence regime, now that the legal profession is swapping from hours-based CPD to needs-based learning. I thought, … Continue reading

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Heads of Knowledge Q&A (3) Tim Dale

For our third Head of Knowledge Q&A we meet Tim Dale, Head of Knowledge at Pinsent Masons. Tim has only recently become a Head of Knowledge, so has an interestingly different perspective to our previous interviewees. 1. How did you … Continue reading

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New open training

I’ve just added “KM Measurement” to my programme of open training in London. The next one will be in October. Let me know if you are interested in coming along. In the meantime, why not read my Managing Partner article … Continue reading

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Managing the one constant – are you change ready?

Last Thursday in Birmingham we had a great KN-UK session by Graham Mitchell of T2i on change management, giving advice (a lot of theory, but also *a lot* of practical advice) about how our KN-UK members could manage change a … Continue reading

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Understanding clients

You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading

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How much you care ….

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