








The BSI Knowledge Management Standards Committee has just completed a draft guide to BS ISO 30401 KM Standard. You are invited to review it and feedback your comments before 12th June.
https://standardsdevelopment.bsigroup.com/projects/2021-00575#/section
Should all knowledge workers and leaders learn poker?
I recently listened to “Future You”, part of this series about thinking by Prof Steven Pinker, expecting something useful for my New Year’s resolutions.
In fact, it was primarily about future discounting in decision making, in particular, how poorly people assess risk based on numbers, in comparison to risk based on personal experience* (“the description experience gap”).
It’s something we often discuss in relation to storytelling for knowledge sharing or influencing as KMers, but I enjoyed hearing Dr Kournikova, psychologist and poker champion, discuss how useful poker has been for her to gain personal experience of what a 1% or 2% edge means, so that she can understand levels of risk in different situations where she doesn’t have personal experience.
Perhaps we should all learn a little poker? What do you think?
With lots of other interesting thoughts relevant to knowledge sharing in the podcast, it’s definitely worth 30 mins of your time. In fact, any Open University podcast that manages to include quotes from The Simpsons definitely gets my vote.
* It’s obviously not as simple as “experience = good” “numbers = bad” for decision-making and risk assessment, but listen to the podcast and let me know what you think!
Ready to make 2022 the year you focus on your KM knowledge and practice?
Join Knowledge Network for learning, knowledge sharing and networking.
What is the Knowledge Network?
Knowledge Network is a supportive and friendly group for those who work in Information, Knowledge and Learning in professional services firms, such as law firms.
It is run by me, Helene Russell of TheKnowledgeBusiness, and has been supporting KMers for more than a decade.
Currently all events, coaching and networking are delivered virtually.
What is included for 2022?
Who is it for?
If you are interested in learning, information and knowledge and work for any kind of professional services organisation (or indeed any other kind of business) you will find it interesting and useful.
We have had a wide variety of members, including Heads of Knowledge, Heads of Information and Library, Information professionals at all levels, Knowledge Systems Managers, Professional Support and Knowledge Lawyers, and consultant lawyers. We’ve also had a variety of senior leaders come along to individual events of particular interest to them.
The majority of members are from the UK, but we also have members from Europe, US, India and the Channel Islands. Learning events are held in English and during UK / GMT lunchtimes, so as long as you can attend then (whatever time it is in your time-zone), you are welcome.
What topics do we cover?
In the past we’ve had events on AI and machine learning, ISO 30401, design thinking for KM, after action reviews, social media for knowledge sharing, promoting KM, metrics and measurements, new technologies, KM strategies, culture, motivations for sharing, innovation, intranets that work, GDPR, leadership and influencing, writing in plain English, mobile KM, international management challenges, change management and all kinds of topics.
We’ve heard from practitioners (legal, health, engineering, marketing and other sectors), consultants and academics.
We’ve heard from speakers from US, Canada, Europe and UK.
Topics always depend on the needs of the members. At the time of writing this, for the 2022 programme, I have speakers booked to talk about internal communications and value, knowledge sharing vlogs, influencing and KM teams, and KM systems and technologies. If you’d like to add your favourite topic to the list, book your space early and ask!
How much does it cost?
£265 for one person/space for an annual subscription.
Two spaces within the same organisation are discounted to £475.
If you’d like to book 3 or more spaces, get in touch.
How do I book?
Email me for an invoice. It’s that simple.
Not quite right for you?
If this isn’t quite right for you, have you thought of organising your own in-house training day or training programme? I can offer virtual or in person events (depending on lockdown/tier rules of course) on a wide variety of topics. Get in touch to ask me more.
My colleagues and I at Law Consultancy Network have been analysing the gains made in the legal profession during the pandemic/various lockdowns and considering how firms could build on those gains and improve their practices.
My thoughts are at page 30, but there are articles about pricing, management, diversity, zombies and all sorts.
A very common updating and learning tool in law firms, is the lunch n learn, but how can we make virtual lunch n learns more compelling?
I’ve been asking various PSLs, KMers and law firm leaders what they’re doing to help make their lunch n learns more compelling and have gathered a dozen ideas to help you.
What do you do to make your lunch n learns more compelling? I’d love to hear in the comments below.
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How can we use existing systems to boost knowledge sharing? And how can effective KM technology minimise the impact of information overload?
I’m hosting a virtual event next week (Thursday 25th November) with Tiger Eye, all about KM technologies and the journey most law firms move through from their first DMS to a more organised, user-friendly and efficient KMS, to improve their knowledge sharing.
Dave Wilson and Alessandro Kaye from Tiger Eye will be answering your questions, to help smooth your way along your firm’s DMS to KMS journey.
You can get your tickets here https://www.eventbrite.co.uk/e/207815029347 and feel free to put your questions for Dave and Alessandro below.
#KM #KMS #KnowledgeSystems #VirtualEvent #KnowledgeNetwork
I recently spoke to Edwin Morris, Monica Danese-Perrin and Ginetta Gueli about how the pandemic has shaped KM in the legal sector for the better and what challenges remain.
I’d be interested to hear about your experiences in the comments below.