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Category Archives: Internal marketing
What does knowledge sharing look like?
If I asked you to draw “knowledge sharing”, “knowledge management” or “knowledge mobilisation”, what would you draw? I’ve been thinking about this a lot recently. It’s so easy to say what knowledge and knowledge sharing isn’t, and which logos look … Continue reading
Remember remember … KNOWvember!
KMers in the health sector have a campaign each November to improve the visibility of knowledge management. This year their “KNOWvember19” is all about awareness and it’s worth following the hashtag on twitter even if you aren’t in the health … Continue reading
Posted in Events, Internal marketing, KM, Professional Support Lawyers
Tagged awareness, Know-vember, Knowvember, PSL, visibility
1 Comment
Celebration!
It’s Guy Fawkes/Bonfire Night here in UK on Sunday 5th November. If you are non-UK and wondering what it is all about, this summary is a good place to start, but be warned, like most things from 1600s, it is … Continue reading
Posted in Events, Internal marketing, Uncategorized
Tagged AAR, bonfire night, celebrations, guy fawkes, lessons learned
1 Comment
3 steps to more knowledge sharing in your law firm?
A PSL friend of mine says she most enjoys the practical posts that I write, so here is a practical 3-step guide to improving the knowledge sharing in your firm (without breaking the bank). ___ Does this sound familiar? You … Continue reading
Posted in collaboration, Internal marketing, KM
Tagged appreciation, culture, knowledge-sharing, management skills, thanks
1 Comment
LinkedIn – 6 handy resources
I’ve been updating my LinkedIn training resources for a new client. Nothing beats setting aside an hour or two just to wander around LinkedIn and look at the different groups, different profiles and company pages and see what people are … Continue reading
Thoughts on influencing
I’ve just read this interesting post from the research whisperer. Although the focus is on influencing policy makers through academic research, I think it has a lot to say to us KMers trying to influence at different levels within our … Continue reading
Embed yourself?
I still follow a blog by the “research whisperer” from my MBA days. He has written recently about his experience rotating around, working in all the different faculties within his Uni (you can read this here). His comments about the … Continue reading
Posted in collaboration, Internal marketing, KM, Strategy, Training and learning, Uncategorized
Tagged collaboration, conversation, culture, KM, knowledge-sharing, learning, management
2 Comments
KM irritations
What irritates you in your knowledge work? These are some of my bugbears. Interestingly, although some of them may never be solved, some of them would at least be ameliorated by greater firm-wide awareness of what KM is and how … Continue reading
Posted in collaboration, Internal marketing, KM, Professional Support Lawyers, Strategy, Training and learning
Tagged irritations, KM, law firm, learning, marketing, measurement, out-sourcing, training
1 Comment
Tuning in to WII FM – knowledge-sharing for tough times
KMers in the legal sector discuss continuously the best ways to improve lawyers’ engagement with KM systems. Do you need top-down support or bottom-up engagement? Do you need “big KM”, “small KM” or “personal KM”? Trying to engage fee earning … Continue reading
10 ways to work your knowledge
One of the most common barriers to getting fee earners involved in knowledge activities is the “chargeable hours problem”: that the payback for non-chargeable time spent on KM is simply not great enough compared to the payback for the same … Continue reading
Posted in Client-facing KM, Internal marketing, KM, Professional Support Lawyers, Training and learning
Tagged client-facing KM, content, KM, marketing
2 Comments