Tag Archives: networks

Happy to chat benches

Posted on February 4, 2020 by knowledge4lawyers

I’m always encouraging firms to build some serendipity into their networks. It helps to widen knowledge sharing, build trust and improve cross-selling – happier, more knowledgeable workforce, better sales – what’s not to like? I saw this article last year … Continue reading →

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RCT 101 (huh?)

Posted on November 12, 2019 by knowledge4lawyers

I’ve written before about RCTs, but a couple of people have asked about them recently, so time for a recap! RCT – What does it stand for? “RCT” stands for “Random Coffee Trial”. It’s a play on words and relates … Continue reading →

Posted in collaboration, KM, knowledge-sharing, networks | Tagged , , , , | 2 Comments

The PSL/KL RCT!

Posted on May 14, 2018 by knowledge4lawyers

(How many abbreviations can I get into one title?!) If you are a knowledge lawyer, professional support lawyer or other legally trained person doing KM work in a law firm, and you fancy getting to know others who do this … Continue reading →

Posted in networks, Professional Support Lawyers | Tagged , , , , | 6 Comments

Together we are an ocean

Posted on July 24, 2017 by knowledge4lawyers

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My first RCT

Posted on March 27, 2017 by knowledge4lawyers

Last week I had my first ever personal skype RCT meeting… An “RCT” is a programme which connects people randomly for coffee and a chat (with no expectations around content of the conversation), the aim being to improving trusting networks … Continue reading →

Posted in KM | Tagged , , , , | 3 Comments

Mistakes happen …

Posted on January 31, 2017 by knowledge4lawyers

I’ve just read an excellent post by Gordon Exall on his Civil Litigation Brief blog. You can read it here. You should read it – but in a minute, after you’ve finished mine 🙂 It talks about what can happen “when it … Continue reading →

Posted in KM, Training and learning | Tagged , , , , , , | 1 Comment

Conversation – a mini e-book

Posted on May 17, 2016 by knowledge4lawyers

I talk endlessly about the importance of networks and conversation for efficient knowledge sharing within organisations, and I’ve written before about RCTs and serendipitous conversations. I’ve brought these thoughts together into a little mini e-book (more an e-chapter) which you … Continue reading →

Posted in Training and learning | Tagged , , , , | 1 Comment