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Monthly Archives: June 2018
The hunger for real learning
Interested in facilitating the sharing of complex knowledge? Come to my workshop. If you enjoyed this quote, follow the blog or sign up for the roughly monthly round-up.
Intranets that *work*
We had an excellent session last week by Duncan Ogilvy and Sally Roberts of 3Kites all about intranets, in particular how law firm KMers can work to improve the usability of their knowledge databases and intranets. We covered too much … Continue reading
Posted in AI and cognitive computing, Knowledge Network UK, technology
Tagged 3Kites, databases, intranets, KN UK, technology
1 Comment
Away days & training
Knowledge Lawyers, Professional Support Lawyers and Practice Development Lawyers are expensive resources. Organisations, therefore, must ensure that they work effectively and efficiently. They can encourage this by investing in their training, in particular their training in the theory and practice … Continue reading
Posted in Training and learning
Tagged away-days, training, Training and learning, training days
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Money, money, money
Sometimes it can appear that organisations don’t really care about loss of knowledge. They don’t invest in knowledge sharing or exit interviews that work. The expense of headcount is calculated in a simplistic way and loss of knowledge isn’t taken … Continue reading
Posted in KM, knowledge-sharing
Tagged cost of knowledge loss, knowledge-sharing, losing knowledge
2 Comments
On letting go
Follow the blog or sign up to the monthly-ish round up.
Posted in quotes, Uncategorized
Tagged change, change management, ideas, innovation, quotations
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Exit stage left – 5 ways to improve exit interviews
The exit interview … When someone is retiring after a long and illustrious career, they will probably be delighted to share the golden nuggets of knowledge they have amassed over the years as part of their legacy. However, when someone … Continue reading
Posted in KM, networks
Tagged exit interviews, knowledge gathering, knowledge harvesting, knowledge loss, retirees, retirement
1 Comment
Law Firm Profitability
“Emerging Approaches to Law Firm Profitability” You’ll find my contribution at Chapter 3: “Better, faster, cheaper”. – What is process design and improvement? – Where to start with your first process-related project. – Improvement cycles. You can find out more … Continue reading
The vital spark
Innovation workshop – London 18th June
Knowledge for Lawyers 