Monthly Archives: September 2016

Passion-based KM

My son has just started secondary school and I was at his school last night to learn about their “skills” lessons. It sounds fantastic. More than one parent asked if they could come along. In addition to learning how to … Continue reading

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You can’t manage knowledge!

Knowledge is different to information and data. It is contained in people’s brains. Accessing it can often be difficult and rather idiosyncratic. How can we manage what is in people’s brains? Surely there is no such thing as “Knowledge Management”? … Continue reading

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The important thing…


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Lawyers and their personalities

We had a really interesting session at Bristol’s KN-UK yesterday lunchtime all about personality types and how to understand them, and a discussion about how we could all apply this to help us work more efficiently and smoothly with lawyers … Continue reading

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Heads of Knowledge Q&A (4) Zoe Huckle, HMRC

For our fourth interview with a Head of Knowledge, I’m delighted to introduce Zoe Huckle, who is Head of Knowledge for the HMRC Solicitors Office and Legal Services. 1. How did you end up as Head of Knowledge? Was there … Continue reading

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Dolly reflects!

  Dolly knows the importance of reflective learning! More on reflective learning here, with a free download.

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