Tag Archives: business development

Understanding clients

You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading

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Getting savvier …

We had our media-savvy training yesterday at KN-UK Bristol – a very interesting 2 hours with Tony Coll, former BBC journalist and presenter. Although I personally may not need to get my kind of business on the front page of … Continue reading

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