Tag Archives: client engagement

Understanding clients

You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading

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How much you care ….

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Knowledge Network UK – Bristol event dates released!

It’s our year of understanding and influencing at Knowledge Network UK and I’m delighted to announce our (very nearly!) finalised programme of Bristol events: 14th March, Dr Hugo Gaggiotti, Course Director of MBA at UWE talks about understanding issues in … Continue reading

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