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Tag Archives: process mapping
5 questions to get your experts database working
With so much information generally available, it is increasingly important to know who is an expert in what knowledge within your organisation. Most law firms have had some form of “White Pages” (an internal address book, adapted to an organisation’s … Continue reading
Posted in KM, Personal Knowledge Management, Process
Tagged address book, ask an expert, expert database, knowledge mapping, knowledge maps, process mapping, SME, White Pages
1 Comment
Process design and mapping 101 for lawyers
1. What is process design? Process design is the activity which shapes the form of the services that a law firm delivers to its clients, in accordance with their strategy, and the process that produces them. 2.What is process mapping? … Continue reading
Knowledge for Lawyers 