Category Archives: Strategy

CLT training date announced

*Update* The next session is on 25th May 2016. Find out more here.   Foundation course in KM for Law Firms. 24th September 2014 More details here http://www.clt.co.uk/Course/Knowledge-Management-in-a-Law-Firm-The-Works/   Do you want an occasional (approx monthly) email with updates about … Continue reading

Posted in Events, KM, Strategy, The Knowledge Business, Training and learning, Uncategorized | Tagged , , , , , , , , | 1 Comment

Change – how can knowledge teams manage?

“Change is the only constant” It trips off the tongue. Everyone is saying it. But how can knowledge teams manage change more effectively? My networking & knowledge sharing group is going to look at change management at our next meeting … Continue reading

Posted in Events, Knowledge Network West, Strategy, Training and learning | Tagged , , , , | 1 Comment

Why do some lawyers share knowledge (and others don’t)?

*Update*  Articles on my research can now be found in Managing Partner Magazine and you can now discover the knowledge-sharing motivations of your own fee earners, to maximise knowledge sharing to improve competitive edge.   This question has vexed me … Continue reading

Posted in collaboration, KM, Strategy, Training and learning | Tagged , , , , , | 2 Comments

How are your New Year resolutions going?

It’s been a couple of weeks now since 2013 began.  Are you still keeping your resolutions?  If not, why do you think they have fallen by the wayside?  I’m not going to jinx my resolutions by discussing them here, but … Continue reading

Posted in KM, Personal Knowledge Management, Process, Strategy, Training and learning | Tagged , , , , , , , , | 5 Comments

Review of Knowledge Management Handbook

A review of my KM Handbook for the Law Society, is now available here. “Down-to-earth advice” “Readable, easy to follow and practical” “This title has real repeat visit value” “Golden nuggets of advice” Learn more about “Knowledge Management Handbook” here … Continue reading

Posted in KM, SMFs, Strategy, Training and learning | Tagged , , , , , , , , , | 1 Comment

Personal After Action Learning …

After Action Learning (AAL) is a great way of learning, but many law firms struggle to implement these systems, which often degenerate into a form-filling/box-ticking exercise, with little reflection or learning and even less high level analysis and dissemination. There … Continue reading

Posted in Personal Knowledge Management, Strategy, Training and learning | Tagged , , , , , , , | 2 Comments

What is the return for bespoke knowledge-based marketing?

Bespoke knowledge-based marketing, where a client gets personally tailored updates rather than a mass newsletter mailing, seems to be topic-du-jour at the moment. I think it would be really interesting to know more about the levels of increased sales, improved … Continue reading

Posted in Client-facing KM, Strategy | Tagged , , , , , , , , | 1 Comment

Do something to improve knowledge-sharing… do anything… just do something.

When I started my knowledge-sharing group in 2008, one of the first topics members wanted to discuss was “top tips for improving knowledge-sharing”. After the discussion had been going for a while, one of the members said how interesting it … Continue reading

Posted in KM, Professional Support Lawyers, Strategy | Tagged , , , , , , , , , , , | 3 Comments

Getting started with KM

Are you a partner in a medium-sized or smaller firm, who knows KM could help you in improving your firm’s effectiveness, but is unsure where to start?  These are a few ideas which I hope will help overcome the inertia. … Continue reading

Posted in KM, SMFs, Strategy, The Knowledge Business, Training and learning | Tagged , , , , , , , , , | 3 Comments

Generic Strategies 101

This is my second blog post about strategy, which follows on from my recent MBA module on the topic.  Read the previous one, Avoiding Bad Decisions, here. This post looks at Michael Porter’s Generic Strategies and how these can be … Continue reading

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