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Meta
Tag Archives: KM
Personal After Action Learning …
After Action Learning (AAL) is a great way of learning, but many law firms struggle to implement these systems, which often degenerate into a form-filling/box-ticking exercise, with little reflection or learning and even less high level analysis and dissemination. There … Continue reading
Do something to improve knowledge-sharing… do anything… just do something.
When I started my knowledge-sharing group in 2008, one of the first topics members wanted to discuss was “top tips for improving knowledge-sharing”. After the discussion had been going for a while, one of the members said how interesting it … Continue reading
Generic Strategies 101
This is my second blog post about strategy, which follows on from my recent MBA module on the topic. Read the previous one, Avoiding Bad Decisions, here. This post looks at Michael Porter’s Generic Strategies and how these can be … Continue reading
Posted in KM, Strategy
Tagged business strategy, cost leadership, differentiation, focus, future, KM, knowledge management, law firm, management, Michael Porter, strategic decision-making, Strategy
1 Comment
KM irritations
What irritates you in your knowledge work? These are some of my bugbears. Interestingly, although some of them may never be solved, some of them would at least be ameliorated by greater firm-wide awareness of what KM is and how … Continue reading
Posted in collaboration, Internal marketing, KM, Professional Support Lawyers, Strategy, Training and learning
Tagged irritations, KM, law firm, learning, marketing, measurement, out-sourcing, training
1 Comment
Flex for success
I went to an excellent seminar last week at UWE, one of their Distinguished Executive Address series. Christine Hodgson, CEO of Capgemini UK plc was speaking about “Embracing technology for business success”. At one point in the talk she reminded … Continue reading
Posted in KM, SMFs, Strategy, Uncategorized
Tagged business strategy, future, IT, KM, Strategy, technology
1 Comment
When should KM become a priority?
Those managing small to medium-sized law firms often struggle to balance competing practice management costs and decide how to prioritise their spending. This post looks at practical situations which suggest that your law firm ought to be prioritising knowledge management … Continue reading
Posted in KM, Professional Support Lawyers, SMFs, Strategy
Tagged business strategy, KM, knowledge management, law firm, practical guide, SMFs, starting out, Strategy
2 Comments
The Future of KM
I seem to read a lot of articles at the moment predicting the death of KM. Personally, as increased competition puts pressure on law firms, I see a bright future for KM in the legal sector, although I have assumed … Continue reading
Posted in KM, SMFs, social media, Strategy, Uncategorized
Tagged future, IT, KM, measurement, out-sourcing, prediction, Strategy
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Be the best at the basics
It is so easy to be seduced by the latest management fad or the topic of the day, but if your firm doesn’t have a solid grounding in the basics, it’ll struggle to fly. If I had to list 5 … Continue reading
Posted in KM, Strategy, Uncategorized
Tagged business strategy, KM, law firm, Strategy, top tips
2 Comments
Starting out
If your firm has recently increased in size or needs to be more efficient to satisfy its clients, you may be wondering whether Knowledge Management tools can help. This post is for solicitors like you. It aims to be a … Continue reading
Posted in KM, SMFs, Strategy, Training and learning
Tagged business strategy, KM, law firm, PKM, SMFs, starting out, Strategy, top tips, training
3 Comments
Recommended Reading
I often get asked by lawyers moving into PSL / KM work where they should start with reading up on KM, so I keep a list here and update it as I get new recommendations. This list comes from a … Continue reading
Knowledge for Lawyers 