Category Archives: Professional Support Lawyers

Bite-sized learning for the summer

Posted on July 9, 2015 by knowledge4lawyers

With a lot of people starting to leave on holiday now, demands on time can slacken off a tad, so the Summer is a great time to catch up on all the reading, watching and learning that we wish we … Continue reading →

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A (social media) blast from the past

Posted on July 1, 2015 by knowledge4lawyers

I wrote two articles for Solicitors Journal about twitter for lawyers 6 years ago (you can read Part 2 here (£) – sadly I can’t find Part 1 any more!). I remember there was only one comment underneath, which, in … Continue reading →

Posted in Client-facing KM, Events, Knowledge Network West, Professional Support Lawyers, social media, Training and learning, twitter | Tagged , , , , , | 1 Comment

Knowledge maps – a practical project for PSLs

Posted on June 4, 2015 by knowledge4lawyers

  Knowledge mapping = a visual architecture of knowledge which enables and faciliates knowledge users to more easily and quickly access relevant knowledge and knowledge owners (Gomez et al 2000).   It sounds great to me – a visual, intuitive … Continue reading →

Posted in KM, Process, Professional Support Lawyers, Strategy, Training and learning | Tagged , , , , , , , | 8 Comments

Get the foundations right

Posted on April 20, 2015 by knowledge4lawyers

  Do you fit any of these categories? a lawyer who swapped from practice into knowledge work without any training in KM/someone who is about to make the change a Partner who has taken on responsibility for Knowledge issues in … Continue reading →

Posted in Events, KM, Professional Support Lawyers, Training and learning | Tagged , , , , , , , , , | 2 Comments

Thoughts on influencing

Posted on March 3, 2015 by knowledge4lawyers

I’ve just read this interesting post from the research whisperer. Although the focus is on influencing policy makers through academic research, I think it has a lot to say to us KMers trying to influence at different levels within our … Continue reading →

Posted in Internal marketing, KM, Professional Support Lawyers, Strategy, Uncategorized | Tagged , , , | Leave a comment

Ark PSL conference

Posted on September 4, 2013 by knowledge4lawyers

Just a quick note to let you know that the details have just been released for Ark’s PSL/Knowledge Lawyer conference on 7th November. I’ll be there, speaking about using measurement systems to demonstrate ROI in KM projects, alongside Emma Dufty … Continue reading →

Posted in Events, KM, Professional Support Lawyers, The Knowledge Business | Tagged , , , , , | 1 Comment

LinkedIn Masterclass

Posted on February 18, 2013 by knowledge4lawyers

The next Knowledge Network West meeting will be a LinkedIn Masterclass, looking at using LinkedIn for knowledge-sharing – connecting with experts in your field of expertise, collaborating and sharing knowledge with them – and using it to build your personal … Continue reading →

Posted in collaboration, Events, KM, Knowledge Network West, Professional Support Lawyers, SMFs, social media, Training and learning | Tagged , , , , , , | Leave a comment

Do something to improve knowledge-sharing… do anything… just do something.

Posted on October 8, 2012 by knowledge4lawyers

When I started my knowledge-sharing group in 2008, one of the first topics members wanted to discuss was “top tips for improving knowledge-sharing”. After the discussion had been going for a while, one of the members said how interesting it … Continue reading →

Posted in KM, Professional Support Lawyers, Strategy | Tagged , , , , , , , , , , , | 3 Comments

Social media for PSLs

Posted on September 29, 2012 by knowledge4lawyers

I spoke at last Thursday’s Butterworths conference on Knowledge Management on the topic of using social media within knowledge teams in law firms, particularly to enable them to share knowledge on knowledge management and how to do their jobs better. … Continue reading →

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KM irritations

Posted on May 19, 2012 by knowledge4lawyers

What irritates you in your knowledge work?  These are some of my bugbears.  Interestingly, although some of them may never be solved, some of them would at least be ameliorated by greater firm-wide awareness of what KM is and how … Continue reading →

Posted in collaboration, Internal marketing, KM, Professional Support Lawyers, Strategy, Training and learning | Tagged , , , , , , , | 1 Comment