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Category Archives: Professional Support Lawyers
Ted talks worth your time
I *love* TED talks, so I thought I’d bring some to your attention that I’ve found interesting and useful. This is a great list, curated by TED, all about making our “work” work better The benefits of failure from the … Continue reading
KM Foundations
I’m running the next of my popular day-long training courses in law firm KM next month KM: The Works – Thurs 15th Sept 10am-4pm in London Previous attendees say “7/7” “practical and useful” “well paced” All the info is here … Continue reading
Are you value for money?
How do you know whether the various bits and pieces that you do are good value for money? Are you focusing your time on the right work? Could you make a greater difference to your firm if you focused on … Continue reading
Posted in Events, KM, Measurement, Professional Support Lawyers
Tagged measurement, PSL, ROI, value for money
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New open training
I’ve just added “KM Measurement” to my programme of open training in London. The next one will be in October. Let me know if you are interested in coming along. In the meantime, why not read my Managing Partner article … Continue reading
Posted in Events, KM, Measurement, Professional Support Lawyers, Strategy, Training and learning
Tagged gaming, London, measurement, training
1 Comment
Understanding clients
You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading
3 common mistakes that waste your time
Most PSLs and KMers that I meet struggle with the demands of their teams and their role. This made me wonder – what are the 3 most common time-wasting mistakes that I made when a PSL? Failing to be … Continue reading
KM competencies
I came across this article on Monday about a model of KM competencies, which was developed as part of someone’s PhD. It’s quite a nice summary of what corporate KMers can do (which can sometimes be hard to explain) and … Continue reading
Posted in KM, Personal Knowledge Management, Professional Support Lawyers, Strategy, Uncategorized
Tagged competencies
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Raising your professional profile with journalists
Many PSLs are responsible for their department’s knowledge-based marketing, which often focuses on written articles about technical aspects of the law, but should you be improving your relationship with journalists? If so, how do you know what they want from … Continue reading
Posted in Events, Knowledge Network UK, Professional Support Lawyers, speaking, Training and learning, writing
Tagged KN UK, marketing, media, speaking, top tips
1 Comment
Foundation course in Legal KM
I’m running my popular (“7/7” “practical and useful”) foundation course in legal sector KM again on 28th January 2016 in London. Do you know any… new-ish PSLs, Information professionals looking to add skills, Partners with responsibility for Knowledge issues, Leaders … Continue reading
Want to spend a year living knowledgeably?
The proof of the proof is checked and is ready to be turned into a book – “A Year of Living Knowledgeably: 12 KM Projects for Law Firms” is off to the printers! When I wrote “KM Handbook” for the … Continue reading
Posted in KM, Measurement, Personal Knowledge Management, Process, Professional Support Lawyers, Strategy, Training and learning, Uncategorized
Tagged books, KM, knowledge management, knowledge-sharing, law firm, learning, practical, practical guide, projects, reading, Strategy, templates, textbook, top tips
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Knowledge for Lawyers 