Author Archives: knowledge4lawyers

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About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.

Be the best at the basics

Posted on November 8, 2011 by knowledge4lawyers

It is so easy to be seduced by the latest management fad or the topic of the day, but if your firm doesn’t have a solid grounding in the basics, it’ll struggle to fly. If I had to list 5 … Continue reading →

Posted in KM, Strategy, Uncategorized | Tagged , , , , | 2 Comments

In praise of serendipity

Posted on October 20, 2011 by knowledge4lawyers

I was chatting with a Head of Knowledge recently about Twitter and how some sections of the legal sector are very resistant to using it, even as just another broadcast medium or as a knowledge-sharing tool to connect its professionals … Continue reading →

Posted in collaboration, social media, Training and learning | Tagged , , , , , , | Leave a comment

Starting out

Posted on October 5, 2011 by knowledge4lawyers

If your firm has recently increased in size or needs to be more efficient to satisfy its clients, you may be wondering whether Knowledge Management tools can help.  This post is for solicitors like you.  It aims to be a … Continue reading →

Posted in KM, SMFs, Strategy, Training and learning | Tagged , , , , , , , , | 3 Comments

Tuning in to WII FM – knowledge-sharing for tough times

Posted on September 28, 2011 by knowledge4lawyers

KMers in the legal sector discuss continuously the best ways to improve lawyers’ engagement with KM systems.  Do you need top-down support or bottom-up engagement?  Do you need “big KM”, “small KM” or “personal KM”?  Trying to engage fee earning … Continue reading →

Posted in Internal marketing, KM, Professional Support Lawyers, Strategy | Leave a comment

Recommended Reading

Posted on September 16, 2011 by knowledge4lawyers

I often get asked by lawyers moving into PSL / KM work where they should start with reading up on KM, so I keep a list here and update it as I get new recommendations. This list comes from a … Continue reading →

Posted in KM, Training and learning | Tagged , , , , , | 8 Comments

Improving engagement with wikis and blogs

Posted on August 23, 2011 by knowledge4lawyers

I was having coffee with a lawyer friend the other day who was struggling to improve engagement with a wiki she had set up a few months ago.  She thought it was a great wiki, well designed, with plenty of … Continue reading →

Posted in blogs, collaboration, KM, social media, wikis | Tagged , , , , | Leave a comment

Top tips for a tip-top KM strategy

Posted on May 18, 2011 by knowledge4lawyers

Do you have a KM strategy?  Where is it?  On your desk, or gathering dust on a shelf?  If it isn’t working for you, saving you time and money and keeping you on strategic track, then re-write that strategy.  Hopefully … Continue reading →

Posted in KM, Professional Support Lawyers, Strategy | Tagged , | 3 Comments

10 ways to work your knowledge

Posted on May 8, 2011 by knowledge4lawyers

One of the most common barriers to getting fee earners involved in knowledge activities is the “chargeable hours problem”: that the payback for non-chargeable time spent on KM is simply not great enough compared to the payback for the same … Continue reading →

Posted in Client-facing KM, Internal marketing, KM, Professional Support Lawyers, Training and learning | Tagged , , , | 2 Comments

My 5 favourite (and least favourite) tweeters

Posted on April 6, 2011 by knowledge4lawyers

I love a list. Following on from yesterday’s top 3 blogs, I thought I’d share my favourite and least favourite tweeters.  First, my favourites (in no particular order):- @gebhardtr – Rebecca Gebhardt, Director at Linex & KM solutions developer.  Posts about IT & KM in the … Continue reading →

Posted in twitter | 1 Comment

My 3 favourite blogs

Posted on April 5, 2011 by knowledge4lawyers

Use that “summertime feeling” to promote your KM systems. Continue reading →

Posted in KM | 1 Comment