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Author Archives: knowledge4lawyers
Understanding clients
You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading
Amnesty’s revolution against FGM and child marriage
Not exactly a “KM in a law firm” topic, but … Because I feel strongly about this campaign, I’ll be donating £50 for each TKB in-house training event booked until 18th July, whether you book a whole day or a … Continue reading
Posted in The Knowledge Business, Training and learning
Tagged charity, learning, offers, training, Training and learning
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How to write in plain English
Did you know that … 80% of lawyers think their writing is above average when in fact … only 5% of their clients agree! Yesterday, Sarah Fox, 500 word lawyer, spoke to my Birmingham KN-UK group on writing in plain … Continue reading
Posted in Knowledge Network UK, Training and learning, writing
Tagged KN UK, plain English, writing, writing skills
3 Comments
Leadership and Influencing
We had a very interesting KN-UK session yesterday on leadership and influencing with Carol Skolimowski of CAPCC, which included a wide-ranging discussion touching on managing millenials, encouraging women into leadership and herding cats. I imagine everyone’s takeaways were different, but … Continue reading
Posted in influencing, Knowledge Network UK, Training and learning
Tagged influencing, KN UK, leadership, management
4 Comments
Up-coming training
A quick round-up of up-coming training events: Wednesday 8th June, 12.30-2.30, Bristol – “Who is leading who?“ a workshop on leadership and influencing by Carol Skolimowski, CAPCC Tuesday 14th June, 12.30-2.30, Birmingham – “Avoid lethal writing” a training lunch on … Continue reading
Posted in Events, Knowledge Network UK, skills, Training and learning
Tagged KM, KN UK, measurement, training, writing
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KM Fundamentals
I’ve been updating my slides for my KM: The Works session next Wednesday (25th May – I have a cancellation, so one spot left, so if you want it, hurry & book). This made me think back to some of … Continue reading
Conversation – a mini e-book
I talk endlessly about the importance of networks and conversation for efficient knowledge sharing within organisations, and I’ve written before about RCTs and serendipitous conversations. I’ve brought these thoughts together into a little mini e-book (more an e-chapter) which you … Continue reading
Posted in Training and learning
Tagged conversation, knowledge-sharing, networking, networks, Strategy
1 Comment
Knowledge for Lawyers 