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Tag Archives: service improvement
5 top tips to encourage brave knowledge sharing
“I’m not pro-failure, I’m pro-learning.” Astro Teller, Google X. “Failure is not a bug of learning, it’s a feature.” Rachel Simmons, Smith College. “The greatest enemy of learning is knowing.” saying/proverb Sometimes it can be incredibly difficult to persuade people … Continue reading
Posted in knowledge-sharing, Uncategorized
Tagged AAR, after action reviews, learning, mistakes, service improvement
1 Comment
The eye of the beholder
How can you deliver the right value to your internal clients and users? An overview of our KNUK workshop on the topic of value. Continue reading
Knowledge for Lawyers 