A new Year!

new-year


If it is your resolution to keep up with the latest thinking on KM or learn a bit more, sign up to the busy person’s monthly summary here.

Posted in quotes | Tagged , | Leave a comment

People who know everything …

people-who-know-everything

🙂


Follow the blog using the button on the top right, or sign up for the busy-person’s monthly summary.

Posted in quotes | Tagged , | Leave a comment

That’s it, Merry Christmas and Happy New Year

Yay!   I’m now officially on holiday!

(Although if anyone wants to take advantage of the early bird discount and join KN-UK before the end of the year, message/email me marked “urgent” and I’ll pick it up)

Looking back over 2016, it’s been interesting to see that…

  • The most read post of 2016 was on Continuing Competence about the training regime taking over from CPD hours for solicitors in England and Wales.
  • Most readers came from UK and USA was a close second (unsurprising), but I also had some readers from Azerbaijan, Peru and Oman.
  • Of our 5 interviews with Heads of Knowledge, the “most read” was Tim Dale’s.
  • The most popular time/day to read the blog in 2016 was Thursday at 2pm.
  • There are now 130 posts on this blog and each of them was read at least once by someone this year.

Have a joyful Christmas break and a hopeful New Year!

See you in January 2017.

Posted in Uncategorized | Leave a comment

Heads of Knowledge Q&A (5) Simone Pearlman

For our fifth interview with a Head of Knowledge I’m delighted to introduce Simone Pearlman, Head of Legal Knowledge at Herbert Smith Freehills LLP.


  1. How did you end up as Head of Knowledge? Was there a key factor/turning point simonepearlmanbwphotoin your ending up in this role?

I was a litigation associate, then a litigation PSL in the firm for many years. I was seconded into the central knowledge team for an initial period of six months, which turned into six years and when my predecessor moved into a different role in the firm, I became Head of Legal Knowledge.

  1. What job did you envision having when you were young?

I wanted to be a teacher for many years. Then as a teenager I went to the Old Bailey to watch a criminal case from the public gallery and decided I wanted to be a criminal lawyer. Work experience in a criminal law practice put me off that idea and after studying law at university, I applied to City law firms with a view to being a civil litigator (which is what I did for some years before moving into a PSL role).

  1. If you could have any job in the world, with no limitations (salary, location, hours etc) what would you do?

I would work with children from disadvantaged backgrounds helping them to be ambitious and follow their career dreams.

  1. Describe your organisation in three words.

World Class, Expert, Diverse.

  1. What is the hardest thing about your role?

Finding enough time in the day to achieve everything I want to achieve.

  1. What is the best thing about your role?

Running and overseeing an excellent, driven, innovative PSL team across our global network.

  1. What is the biggest change that you’ve witnessed during your career in Knowledge?

Improved technology which covers all areas of our lives, at work and at home.

  1. What three things are you focusing on for the next three years?

Technology, Innovation, People.

  1. What do you think is the most exciting new development coming in Knowledge work/KM?

Artificial intelligence as well as other new technological innovations.

  1. What advice do you have for aspiring Heads of Knowledge?

Get out there, stretch yourself, try new things and take up as many of the opportunities you are offered that you can. Be aligned to the business and be strategic.


Thanks Simone, really good to hear from you and lovely to hear from another ex-civil litigator. You are quite right to urge those in the field to “stretch yourself, try new things”. In the right firm, it’s a great time to be a law firm KMer – so many opportunities for innovative thought and action.

To make sure you don’t miss the next Head of Knowledge Q&A, don’t forget to follow the blog (button top right) or sign up for the busy-person’s monthly summary.

And if you are a Head of Knowledge somewhere, join in the interview series. It doesn’t take much time and it is so interesting to read everyone’s stories.

Posted in Head of Knowledge Q&A, Professional Support Lawyers | Tagged , , | Leave a comment

Learning and innovation …

learning-and-innovation


Sign up to monthly busy-person’s summary here.

Posted in quotes, Training and learning | Tagged , , | 2 Comments

The Bristol Programme is out!

Yesterday I finalised and announced the 2017 programme for Knowledge Network UK (Bristol) and, if I do say so myself, it looks fab.

The theme is “Getting it done” and we have a great array of experts:

  • 2/3 – Clare Davies will talk about prioritising and goal setting (to get us off to a focused new year)
  • 4/4 – Duncan Ogilvy from 3 Kites will talk about Process Management in law firms
  • tba – UWE business school will talk about project management in professional services
  • tba – I will give a condensed version of my popular afternoon workshop on KM metrics (which usually costs ÂŁ250 on its own)
  • November – social pre-Christmas lunch to discuss 2018’s programme

If you can get to Bristol occasionally for a 2 hour lunchtime training session, focussed on the needs of law firm and professional services KMers, think about joining up. If you can’t get to the sessions, keep an eye on the blog because our speakers often guest blog beforehand and I usually write up the sessions afterwards.

If you want more info about joining: get in touch or write a comment below and I’ll get back to you, or read more here.

I’ve also finalised Jan/Feb dates for my popular foundation course and KM metrics workshop.


Keep in touch with KN-UK news by following the blog (button in the top right), signing up to the KN-UK news list, or joining my busy-person’s monthly round-up.

Posted in Uncategorized | Leave a comment

Failure is not fatal

success-is-not-final


Follow the blog using the button on the top right, or sign up for the busy-person’s monthly summary here.

Posted in leadership, quotes, Training and learning | Tagged , , , , | Leave a comment

Ted talks worth your time

I *love* TED talks, so I thought I’d bring some to your attention that I’ve found interesting and useful.

I hope you enjoy them.

 

 

Posted in influencing, leadership, Professional Support Lawyers, Training and learning | Tagged , , , , , | 1 Comment

Boo! Scary!

It’s nearly Halloween and I’ve been musing on might keep your fee earners/users up in the night. KM is all about helping people and, as a bonus, those you help often turn into great KM Champions.

So what worries adults about their work? Often people fear making mistakes.

How can KM help them?

I think there are three main ways KM can help…

halloween

Three ways to help people with their fear of mistakes

  1. We can help them with the kind of dumb but critical mistakes that everyone is afraid of, by developing checklists with them.
  2. We can help them appreciate their mistakes as learning opportunities.
  3. We can make sure they have access to great, up-to-date knowledge and networks they can tap into for answers to tricky questions.

Checklists

If you want to learn more about the value of checklists and how to create them, read “The Checklist Manifesto” by Dr Gawande, published in 2009.

Mistakes for learning

I’ve written a number of times about how we must value our mistakes. You can read those posts here:

And how to keep them up to date and developing great networks? Sign up to the blog (button is top right) or my busy-person’s monthly summary and keep on top of the latest ideas in KM.


If you would like to come along to one of my training events or organise a training lunch at your organisation, get more info here.

 

Posted in KM | Tagged , , , , | Leave a comment

What shall we learn about next year?

As most of you know, I run a learning, knowledge sharing and networking group in UK called “Knowledge Network UK” which is mainly for those KMers who work for law firms and in professional services organisations, although everyone is welcome.

Each year I survey everyone, so that the programme I create for the group really meets their needs.

If all/any of you could complete a survey, it would really help me understand what law firm KMers need to learn about.

There are 2 surveys, one for those who are already KN-UK annual pass holders and one for everyone else.

Please take 5 mins and complete a survey and also share it with your peers – the more the merrier!

Link to the surveys here.

Posted in Events, Knowledge Network UK | Tagged , , , , | 1 Comment