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Meta
Category Archives: KM
What’s left in 2018?
There aren’t many training sessions left in 2018. KM foundations training day – Thursday 27th September, 10-4pm in London Measurement of KM projects workshop – Wednesday 2th October, 2-5pm in London 2 x invitation only (sorry) KN-UK “bring-a-problem” workshops 2x tba … Continue reading
Shy of retiring? 6 ideas to help
We all know about the knowledge cycle but how many of us actually address the last aspect of that cycle systematically? Looking back to when I worked in know how within a law firm, I have to admit my approach … Continue reading
Posted in KM
Tagged destruction, destruction of old documents, end of life, knowledge cycle, old knowledge, out of date, retiring documents
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Knowledge Loss – can you afford it?
My latest blog post for Legal Futures on Knowledge Loss.
Posted in KM, knowledge-sharing, networks
Tagged cost of knowledge loss, knowledge loss, Legal Futures
1 Comment
Money, money, money
Sometimes it can appear that organisations don’t really care about loss of knowledge. They don’t invest in knowledge sharing or exit interviews that work. The expense of headcount is calculated in a simplistic way and loss of knowledge isn’t taken … Continue reading
Posted in KM, knowledge-sharing
Tagged cost of knowledge loss, knowledge-sharing, losing knowledge
2 Comments
Exit stage left – 5 ways to improve exit interviews
The exit interview … When someone is retiring after a long and illustrious career, they will probably be delighted to share the golden nuggets of knowledge they have amassed over the years as part of their legacy. However, when someone … Continue reading
Posted in KM, networks
Tagged exit interviews, knowledge gathering, knowledge harvesting, knowledge loss, retirees, retirement
1 Comment
AI & cognitive computing
There were so many interesting presentations at Lexpo last month on AI and blockchain, I thought I’d start collecting some interesting articles on the subject. (If you’d like to see a few photos from Lexpo, they’re on my Facebook page … Continue reading
Posted in AI and cognitive computing, KM, Knowledge Network UK
Tagged AI, cognitive computing, KM, technology
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Taken for granted
I’m a fan of “Blue Ocean Strategy” by Kim and Mauborgne. You can read my previous post here. Recently there has been a lot of talk in legal circles about disruptors and most of the chat is around what is … Continue reading
Posted in Client-facing KM, KM, Strategy
Tagged blue ocean shift, business strategy, customer value, disruption, innovation, KM strategy, Strategy
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Knowledge training – update
A few more dates been added: 22nd February, Bristol, GDPR for KMers and law firms 28th February, London, KM The Scores (Knowledge Management project measurement workshop) 1st March, Bristol, Innovation in business 16th & 17th April, Amsterdam, Lexpo (panel on … Continue reading
Posted in Events, KM, Knowledge Network UK, Measurement, Training and learning
Tagged AI, cognitive computing, Foundation course, innovation, KM, km metrics, learning, measurement, tacit knowledge, technology
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A conversational webinar
On 23rd November I’m speaking to the Knowledge Into Practice Network (KIPN). (You can sign up to watch here) It will be a conversational webinar all about conversations and how they facilitate the sharing of complex knowledge within an organisation … Continue reading
Posted in Events, KM
Tagged complex knowledge, conversation, tacit knowledge, trusting networks, webinar
1 Comment
2018 KM training
Just organised next year’s open training calendar for London events: January 31st KM: The Works (day-long foundation course) February 28th KM: The Scores (afternoon workshop on measurement) April 26th KM: The Strategy (workshop + coaching afterwards) May 17th KM: The … Continue reading
Knowledge for Lawyers 