Author Archives: knowledge4lawyers

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About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.

Layer cakes and legal content writing

A guest article from Sue Bramall of Berners Marketing. A sponge cake is a cake, but it is not quite the same as a Victoria sandwich (with its cream filling), or a Sachertorte with its rich chocolate coating, or a … Continue reading

Posted in Client-facing KM, Professional Support Lawyers, writing | Tagged , , , , , , , | 1 Comment

5 top tips to encourage brave knowledge sharing

“I’m not pro-failure, I’m pro-learning.” Astro Teller, Google X. “Failure is not a bug of learning, it’s a feature.” Rachel Simmons, Smith College. “The greatest enemy of learning is knowing.” saying/proverb Sometimes it can be incredibly difficult to persuade people … Continue reading

Posted in knowledge-sharing, Uncategorized | Tagged , , , , | 1 Comment

Learning, unlearning and new learning

Whilst we think a lot about creation of new knowledge in KM – learning from experiences, learning from databases, learning from each other – one thing we talk less about is the need for unlearning as well. People, especially experienced … Continue reading

Posted in Training and learning | Tagged , , , , , | Leave a comment

KM teams – the post-pandemic landscape

We (in Knowledge Network) just had such an interesting discussion led by Simon Burton of CB Resourcing, looking at how KM teams have stepped up to help their organisation adapt to new ways of delivering client services during the lockdown, … Continue reading

Posted in Knowledge Network UK, knowledge-sharing | Tagged , , , , , | 1 Comment

Exciting news!

I’ve started another book. It’s one I’ve been wanting to write for a while now and the silver lining to lockdown has been the time it has given me to write. Will be a while until it’s out, but keep … Continue reading

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K&IM awards

Have you nominated someone or something for the CILIP K&IM awards yet? I’m sure you must know some outstanding people and outstanding work that justifies recognition. More information here

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Narrative Inquiry, oral history and knowledge sharing

Knowledge exists on a spectrum. At one end we have explicit knowledge which is easy to write down and access from written materials and towards the other end we have tacit knowledge which is highly subjective and difficult to access. … Continue reading

Posted in Uncategorized | Tagged , , , | 1 Comment

Serendipity, connection and coffee – an interview

My recent chat with Michael Soto about random virtual coffee connections. Have you had any successes with virtual coffee connections? I’d love to hear your experiences in the comments below.

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Global support and community

In these difficult times I’ve been wondering how I can use my knowledge about knowledge sharing, conversation and community to help support my own community of Knowledge people. I’ve already set up some random virtual coffees and if you want … Continue reading

Posted in networks | Tagged , | 1 Comment

KNUK online – a covid-19 update

I’m very excited that we have the lovely Alison Day online next week, talking about the knowledge sharing and learning frameworks they use in the NHS and how she influences leaders to improve decision-making with evidence and knowledge. If you … Continue reading

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