7 ways to learn

You’ve realised that with the changes to CPD (read more here), you have to approach your learning in a different way.

You’ve spent some time reflecting on your recent experiences and made a list of areas for development … now what?

“Chalk and talk” isn’t always the most effective way of learning and doesn’t always fit in with your everyday work, so if you want to try out new methods of learning for your new personalised learning plan, where can you start?

Learning wordcloud2

Here are 7 ideas for you (in no particular order)-

  1. MOOCs (mass open online courses) – Future Learn, Coursera and edX, for example, all provide great courses – some charge fees and some provide certification, others don’t.
  2. YouTube – there are many talks online from lecturers from Universities all over the world, and many practitioners too.
  3. Articles – as well as your specialist press and the legal sector, you may find online articles from Business Week, Entrepreneur and KM World, useful.
  4. Online learning providers – these could be courses from Teachable, or current awareness + testing, such as that for conveyancers from The Bold Group, or webinars, such as those from CLT or a myriad of practitioners (if you are interested in learning more about marketing for your newsletters and client-facing knowledge projects, I personally like Michelle Peters and Ian Brodie, but there are loads more). Again, some providers charge fees and some offer free webinars.
  5. Write an article – choose a topic on which you need to expand your knowledge and commit to writing an article, preferably for an external publisher (to ensure that you follow through on your commitment and aren’t tempted to back out). If external trade press brings you out in a cold sweat, try a guest blog post first.
  6. Embed yourself in a different department to expose yourself to new ideas or arrange a secondment in a client’s office, for a better understanding of their needs.
  7. Join a group – try to choose one with plenty of opportunities for conversation and questions, and a supportive atmosphere to allow you to admit to challenges and seek answers among your peers. My KN-UK group is open to all KMers in UK, with four meetings a year in Bristol, Birmingham and Manchester.

The important thing about undertaking any of these forms of learning, is to

  • Consolidate – block out time in your diary afterwards in order to think about and consolidate what you have learned, perhaps by giving a short talk to your team, writing a short blog post or article for internal consumption, or taking or creating a short multiple choice quiz.
  • Implement – try to implement any new ideas as soon as possible or discuss them with colleagues.
  • Review and revisit – diarise to revisit the learning after a month or so and reflect on whether/how your new learning has improved your practice or what other areas of learning it has highlighted.

And if you need some training in law firm KM, don’t forget that I offer 2 regular open courses (Foundations in law firm KM and KM Measurement) and many others in-house.

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Are you value for money?

How do you know whether the various bits and pieces that you do are good value for money? Are you focusing your time on the right work? Could you make a greater difference to your firm if you focused on other projects? How can you demonstrate to your leadership team that you are worth your salary?

If these are questions you worry about, come to my afternoon workshop in October.

 

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Agility innovation and learning

With the changes to the legal market place, firms can no longer sit still or follow the crowd. The ability to be agile and innovative, un-learn, learn and adapt, is becoming more important than ever, so I thought it’d be useful to collect together some reading on the topic for the Summer.

Some of my articles:

Longer reads:

And some relevant quotes:

What do you think? How are you encouraging learning and agility in your firm?


Ifyou enjoyed this round-up of useful info, consider following this blog (button at the top right) or signing up for my monthly busy-person’s round-up.

If you need help with learning programmes in your firm, I can help with training, coaching and advice. Learn more about my work here.

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Anyone who stops learning …

Anyone who stops learning is old, whether at 20 or 80, Henry Ford

 


Free reflective learning template and download from TheKnowledgeBusiness here.


 

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3 practical techniques to improve your creativity.

“Creativity” is not just about art and crafts. The law can be an incredibly creative and innovative profession.

As part of my series on learning and knowledge creation (to help you with the new CPD/continuing competence regime) I’m looking at creativity.

What practical and affordable steps can you take to break out of ingrained patterns of thinking in order to think differently, more broadly and innovatively?

 

  1. Try going for a walk.

http://www.newyorker.com/tech/elements/walking-helps-us-think

 

2. Try to engage your diffuse mode of thinking, by switching off in some way.

Dali used sit and relax while holding a key. When he dropped off to sleep, he dropped the key and woke himself up. Edison did the same thing with ball bearings. Both found that a useful way to think differently about problems.

 

3. Read something new

Reading something new improves connectivity in the brain and forces you to look at your practice from a different perspective.

Read a novel – it improves brain function.

Try reading a general business book (not a lawyer-specific one) such as “Blue Ocean Strategy”, or a book from a genre you usually avoid (biography of Ada Lovelace, “Where good ideas come from” Steven Johnson).

Or even a book about creativity itself (I like this list of 10).

 

And once you have tried out these three methods to improve your creativity, make a note in your reflective learning diary or learning record about how each of these methods worked for you: how they made you feel, how well they worked for you, how you would adapt them to work better for you next time.  This way, next time you need to improve your innovation and creativity levels, you know what to do.

 


If you need a bit of help with implementing the new CPD/continuous competence regime, I can help you:

  1. follow this blog for regular articles about knowledge creation/learning and knowledge management (button is on the top right, or sign up for the busy-person’s monthly summary, or both)
  2. book an in-house training session on the new regime, how you can implement it, reflective learning, or any of my other knowledge-relate topics
  3. book some training with coaching to help you through the changes and ensure you achieve your goal
  4. if you are really stuck, I can simply organise everything for you 🙂

Get in touch.

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The new illiterate …

learn unlearn relearn

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How do we learn?

Learning seems to be on everyone’s agenda at the moment, as many law firms are wondering what to do about the new continuing competence regime, now that the legal profession is swapping from hours-based CPD to needs-based learning.

I thought, therefore, it was a good time to draw together some resources on learning, both from the perspective of those responsible for teaching and those now responsible for their own effective learning.

As it’s the Summer and you may be reading some of these on holiday, I’ve tried to find some interesting and slightly unusual resources for you.

Reading on the beach

Some interesting books to read

  • The Fifth Discipline, Peter Senge
  • Moonwalking with Einstein, Joshua Foer

Some useful website resources

Some great free courses


And don’t forget that I have a great free download for those interested in developing their own learning here.


If you need help with developing your firm’s new needs-based learning regime, I can help you by:

  • teaching you generally about the new system and some great ideas how to develop your own learning system within your firm
  • teaching you about the new learning system and coaching you through the development of your new system
  • if you’ve no time, develop your system for you.

Get in touch with me here.

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Heads of Knowledge Q&A (3) Tim Dale

For our third Head of Knowledge Q&A we meet Tim Dale, Head of Knowledge at Pinsent Masons. Tim has only recently become a Head of Knowledge, so has an interestingly different perspective to our previous interviewees.


1. How did you end up as Head of Knowledge? Was there a key factor/turning point in your ending up in this role?Tim Dale

I’ve only recently become our Head of Knowledge. I worked as a Property lawyer for over a decade but the imminent arrival of my second son prompted me to think about work/life balance and I moved into a PSL role. A few years into that role I ended up leading a team of 8 Practice Development Lawyers here at Pinsent Masons. The HoK role came up here and I liked the sound of a new challenge – the opportunities don’t come around very often so I seized it.

2. What job did you envision having when you were young?

I loved physics at school and my University application form suggested a very clear focus: four applications to do laser engineering with the fifth slot being filled merely because there was space on the form: to do law. A disappointing experience of physics in my final year at school and I’d rather painted myself into a corner. I don’t regret it.

3. If you could have any job in the world, with no limitations (salary, location, hours etc) what would you do?

Professional sportsman, if only I had the talent. Exercise has always brought a smile to my face. I love freediving, I’m a member of my local cycling club, I recently represented Great Britain at the underwater hockey world championships in South Africa. If only I could do it for a living!

4. Describe your firm in three words.

Going places fast.

5. What is the hardest thing about your role?

Just now, it’s the learning curve. I’ve come from a PDL role within a practice group to having to know much more about our business as a whole. I now need to know our Research team’s strategy, the challenges for our Library team, our knowledge strategy for Australia and so much more. I need to be a nomadic sponge (there’s a surreal picture) getting around our business, learning.

6. What is the best thing about your role?

Working with hugely talented people and having the opportunity to shape the way we operate.

7. What is the biggest change that you’ve witnessed during your career in Knowledge?

The shift away from an internally-focused knowledge lawyer to an externally-focused role. In a relatively short period knowledge lawyers are no longer seen as an in-house function but have far greater visibility with clients and in the market generally. I think that’s a great thing – it enhances our value.

8. What three things are you focusing on for the next three years?

Technical training, which seems a very traditional thing to say given the huge impact technology and innovation is having, but it’s precisely because of that. As technology takes away the need for some of the low-level, process-driven work our lawyers need to be technically and commercially brilliant. That’s where they can make a difference.
Client value-adds and our SmartDelivery tools make up the other two.

9. What do you think is the most exciting new development coming in Knowledge work/KM?

I think true artificial intelligence in law (software that learns, rather than simply data extraction) is finally here. That’s both an opportunity and a threat and it’s likely to change the way lawyers and KM people work.

10. What advice do you have for aspiring Heads of Knowledge?

I’m a matter of months into this role so it’s probably too early for me to offer advice! Ask me again in a few years.


Thanks Tim. I love the idea of being a “nomadic sponge”!

 

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If you are a KMer in a law firm, maybe you could persuade your boss to join in this Q&A series? It doesn’t take up much time and it is very interesting to read everyone’s stories.

If you would like to read the next Head of Knowledge Q&A, don’t forget to follow the blog (button at the top right) and sign up for the busy-person’s monthly round-up of posts and events.

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New open training

I’ve just added “KM Measurement” to my programme of open training in London. The next one will be in October. Let me know if you are interested in coming along.

In the meantime, why not read my Managing Partner article on the topic?

 

 

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Managing the one constant – are you change ready?

Last Thursday in Birmingham we had a great KN-UK session by Graham Mitchell of T2i on change management, giving advice (a lot of theory, but also *a lot* of practical advice) about how our KN-UK members could manage change a little better within their firms.

Without a struggle, there can be no progress. - Frederick Douglass

Serendipitously, this morning I saw this link on twitter to an article by 3geeks, on change management (it’s worth a read).

We talked a lot on Thursday about the special problems that the partnership model causes to change programmes and tools and techniques to help us attempt to overcome them, which is highlighted in the 3geeks post as a big block to change.

I think my main takeaways from the session were:

  • The need to acknowledge, anticipate and deal with the emotions “changes” cause – it’s not something lawyers are terribly good at – we’re much better at plans and strategies. Keep on trying to understand and meet people’s needs. Keep communicating, and keep on reminding them of the reasons for the change and how they will personally benefit.
  • Larger “changes” need to be well planned and resourced – if you are going to drag people from that “burning platform” into a new way of working, you have to make them trust that you are doing the right thing. You must do all you can to make them comfortable whilst they change, which requires understanding, but also resources.
  • The importance (as with a lot of KM projects) of top flight sponsorship, but also engagement from your informal network. That informal network is also a great sense-check on your plans, as well as a way to persuade waiverers and demonstrate right behaviours.

If you were there, what were your top three takeaways?


Learn more about KN-UK’s annual programme of affordable training for law firms here.

If you are interested in KN-UK, make sure you sign up to the mailing list and get advance notice of the events and a link to the Autumn annual survey, so you can make sure that the following year’s annual programme meets your needs.

Or if you want a specific workshop, have a look at those coming up here.

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