Category Archives: KM

Are you value for money?

How do you know whether the various bits and pieces that you do are good value for money? Are you focusing your time on the right work? Could you make a greater difference to your firm if you focused on … Continue reading

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New open training

I’ve just added “KM Measurement” to my programme of open training in London. The next one will be in October. Let me know if you are interested in coming along. In the meantime, why not read my Managing Partner article … Continue reading

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KM Fundamentals

I’ve been updating my slides for my KM: The Works session next Wednesday (25th May – I have a cancellation, so one spot left, so if you want it, hurry & book). This made me think back to some of … Continue reading

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3 common mistakes that waste your time

Most PSLs and KMers that I meet struggle with the demands of their teams and their role. This made me wonder – what are the 3 most common time-wasting mistakes that I made when a PSL?   Failing to be … Continue reading

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Heads of Knowledge Q&A (2) Lucy Dillon

It has been exciting to see so much interest (particularly on LinkedIn) in my previous post about Henrik Fagerholt, Head of Knowledge at international Oslo firm BA-HR. I’m so glad that everyone  is as interested as I am in the … Continue reading

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KM competencies

I came across this article on Monday about a model of KM competencies, which was developed as part of someone’s PhD. It’s quite a nice summary of what corporate KMers can do (which can sometimes be hard to explain) and … Continue reading

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Do you know your AI from your elbow?

There is *so* much going on in KM technology at the moment and so many articles about AI and other technologies that it can be difficult to find the time to analyse it all and decide what you should be … Continue reading

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Heads of Knowledge Q&A (1) – Henrik Fagerholt

I’ve been interested in the people behind the Head of Knowledge role in law firms for a while now. It is often a role with a wide remit, encompassing difficult issues of organisational psychology with information technology. What kind of … Continue reading

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It’s world book day!

It was World Book Day yesterday and book week at my kids’ school. Today is their dressing-up day so I’ve sent them to school, one dressed as Geraint Thomas (autobiographies count I’m sure) and the other in pyjamas as a … Continue reading

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3 steps to more knowledge sharing in your law firm?

A PSL friend of mine says she most enjoys the practical posts that I write, so here is a practical 3-step guide to improving the knowledge sharing in your firm (without breaking the bank). ___ Does this sound familiar? You … Continue reading

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