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Category Archives: KM
Help! I’ve been put in charge of “Knowledge”!
If you’ve just been put in charge of Knowledge at your law firm and you are wondering where on earth to begin, take a deep breath and start here… What is “Knowledge” and “Knowledge Management”? Before you understand how … Continue reading
Posted in Events, KM, Knowledge type, Measurement, Strategy, Training and learning
Tagged beginners guides, KM: The Scores, KM: The Works, open training, starting out, training
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Mistakes happen …
I’ve just read an excellent post by Gordon Exall on his Civil Litigation Brief blog. You can read it here. You should read it – but in a minute, after you’ve finished mine 🙂 It talks about what can happen “when it … Continue reading
Posted in KM, Training and learning
Tagged AAR, ask an expert, failure, networks, reflective learning, trusting networks, White Pages
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Learning in 2017
What are your new year resolutions? I try not to have the traditional “Get more exercise” type of resolution because they usually bring me down at a time of year when it is gloomy enough (in UK anyway). Last year … Continue reading
Learning KM in 2017
If you plan to improve your learning and networking in 2017, I’ve got the following events coming up which will interest you: January 25th – KM: The Works – London A day-long foundation course in professional services sector KM. … Continue reading
Posted in Events, KM, Knowledge Network UK, Legal Project Management, Measurement, Personal Knowledge Management, Process, Professional Support Lawyers, Strategy, The Knowledge Business, Training and learning
Tagged culture, Foundation course, goals, knowledge-sharing, measurement, metrics, prioritising, process, Strategy, Training and learning
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Boo! Scary!
It’s nearly Halloween and I’ve been musing on might keep your fee earners/users up in the night. KM is all about helping people and, as a bonus, those you help often turn into great KM Champions. So what worries adults … Continue reading
Passion-based KM
My son has just started secondary school and I was at his school last night to learn about their “skills” lessons. It sounds fantastic. More than one parent asked if they could come along. In addition to learning how to … Continue reading
You can’t manage knowledge!
Knowledge is different to information and data. It is contained in people’s brains. Accessing it can often be difficult and rather idiosyncratic. How can we manage what is in people’s brains? Surely there is no such thing as “Knowledge Management”? … Continue reading
Improving KM maturity levels
Do you know where your organisation sits in relation to others and their level of KM maturity? The amount of time you have been “doing” KM doesn’t always correlate to a higher maturity, so how can you improve your organisation’s … Continue reading
KM Foundations
I’m running the next of my popular day-long training courses in law firm KM next month KM: The Works – Thurs 15th Sept 10am-4pm in London Previous attendees say “7/7” “practical and useful” “well paced” All the info is here … Continue reading
Knowledge for Lawyers 