Category Archives: KM

Improving engagement with wikis and blogs

I was having coffee with a lawyer friend the other day who was struggling to improve engagement with a wiki she had set up a few months ago.  She thought it was a great wiki, well designed, with plenty of … Continue reading

Posted in blogs, collaboration, KM, social media, wikis | Tagged , , , , | Leave a comment

Top tips for a tip-top KM strategy

Do you have a KM strategy?  Where is it?  On your desk, or gathering dust on a shelf?  If it isn’t working for you, saving you time and money and keeping you on strategic track, then re-write that strategy.  Hopefully … Continue reading

Posted in KM, Professional Support Lawyers, Strategy | Tagged , | 3 Comments

10 ways to work your knowledge

One of the most common barriers to getting fee earners involved in knowledge activities is the “chargeable hours problem”: that the payback for non-chargeable time spent on KM is simply not great enough compared to the payback for the same … Continue reading

Posted in Client-facing KM, Internal marketing, KM, Professional Support Lawyers, Training and learning | Tagged , , , | 2 Comments

My 3 favourite blogs

Use that “summertime feeling” to promote your KM systems. Continue reading

Posted in KM | 1 Comment

Creating a KM buzz

Creating a buzz about your KM work, to improve usage, collaboration and better understanding of the value of your work. Continue reading

Posted in Internal marketing, KM | Tagged | 1 Comment