I’ve written before about RCTs. They combine two things I feel often go missing in formalised KM systems – conversation and serendipity. If you are interested in trying them out in your organisation, but are in need of a little more info and some reassurance from those who’ve already tried them out – here is some more reading for you:
And a video from the Red Cross introducing the idea to their volunteers.
Have you tried them out? I’d love to hear in the comments section how it went.
And do you want to give them a go but want someone to help you? If so, email me.
Alternatively, RCTs are one of the KM Projects in my new textbook – “Practical Projects”
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