Category Archives: Professional Support Lawyers

When should KM become a priority?

Those managing small to medium-sized law firms often struggle to balance competing practice management costs and decide how to prioritise their spending. This post looks at practical situations which suggest that your law firm ought to be prioritising knowledge management … Continue reading

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Tuning in to WII FM – knowledge-sharing for tough times

KMers in the legal sector discuss continuously the best ways to improve lawyers’ engagement with KM systems.  Do you need top-down support or bottom-up engagement?  Do you need “big KM”, “small KM” or “personal KM”?  Trying to engage fee earning … Continue reading

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Top tips for a tip-top KM strategy

Do you have a KM strategy?  Where is it?  On your desk, or gathering dust on a shelf?  If it isn’t working for you, saving you time and money and keeping you on strategic track, then re-write that strategy.  Hopefully … Continue reading

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10 ways to work your knowledge

One of the most common barriers to getting fee earners involved in knowledge activities is the “chargeable hours problem”: that the payback for non-chargeable time spent on KM is simply not great enough compared to the payback for the same … Continue reading

Posted in Client-facing KM, Internal marketing, KM, Professional Support Lawyers, Training and learning | Tagged , , , | 2 Comments

The next KNW meeting

The next Knowledge Network West meeting will be at lunchtime on 9th December at Aztec West, kindly hosted by Gatewest, on the topic of incentives or RSS feeds, depending on members’ preferences.  Visit the Knowledge Network West website for more … Continue reading

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