Author Archives: knowledge4lawyers

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About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.

2016 current practice

Want to know what everyone else is planning in KM for the next 3 years? 🙂 Complete the KN-UK annual current practice survey and find out! http://www.knowledgenetworkuk.com/surveys.html

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Passion-based KM

My son has just started secondary school and I was at his school last night to learn about their “skills” lessons. It sounds fantastic. More than one parent asked if they could come along. In addition to learning how to … Continue reading

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You can’t manage knowledge!

Knowledge is different to information and data. It is contained in people’s brains. Accessing it can often be difficult and rather idiosyncratic. How can we manage what is in people’s brains? Surely there is no such thing as “Knowledge Management”? … Continue reading

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The important thing…

 

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Lawyers and their personalities

We had a really interesting session at Bristol’s KN-UK yesterday lunchtime all about personality types and how to understand them, and a discussion about how we could all apply this to help us work more efficiently and smoothly with lawyers … Continue reading

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Heads of Knowledge Q&A (4) Zoe Huckle, HMRC

For our fourth interview with a Head of Knowledge, I’m delighted to introduce Zoe Huckle, who is Head of Knowledge for the HMRC Solicitors Office and Legal Services. 1. How did you end up as Head of Knowledge? Was there … Continue reading

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Dolly reflects!

  Dolly knows the importance of reflective learning! More on reflective learning here, with a free download.

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Improving KM maturity levels

Do you know where your organisation sits in relation to others and their level of KM maturity? The amount of time you have been “doing” KM doesn’t always correlate to a higher maturity, so how can you improve your organisation’s … Continue reading

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5 most popular posts ever. They may surprise you.

I started this blog back in 2010 and thought it’d be interesting to see which of my blog posts are the most read *ever*. Process design and mapping 101 Do something  … do anything Continuous competence (Part 1) Knowledge maps … Continue reading

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KM Foundations

I’m running the next of my popular day-long training courses in law firm KM next month KM: The Works – Thurs 15th Sept 10am-4pm in London Previous attendees say “7/7” “practical and useful” “well paced” All the info is here … Continue reading

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